Downtown Springfield Association

Good Neighbor Handbook

Download the handbook here.

This Good Neighbor Handbook seeks to provide an understanding of how to be a Good Neighbor, and what expectations there are for each of us in order to live and work together successfully in Springfield’s Center City. The handbook should be used to determine whether our actions are in the realm of being a Good Neighbor. In addition, ways to prevent disagreements and conflicts amongst neighbors are identified. These encourage neighbors to work together for resolution (Look in Chapter 1).

The Good Neighbor Handbook also identifies specific resources that are available for the resolution of issues that cannot be resolved amongst neighbors. The handbook should be used as a guide to obtaining outside assistance, and particularly indicated “how to get started” on a process for resolution (Look in Chapter 2).

The Good Neighbor Handbook also references the Hospitality Resource Panel’s Best Practices for the hospitality industry.